Partzilla

Hey Guys, I just want to let everyone know about the experience I had with Partzilla today to hopefully save a few of you a future headache. I ordered two parts totaling around $300 on 12/26. The order was delayed multiple times secondary to one of the items not being in stock. I was finally able to convince them to ship the items separately so that I didn’t have to wait for both products since one was in stock on the original purchase date (12/24). My request was accepted but about an hour later I received an email stating that I need to pay an extra $130 to ship one on the items. Mind you, both items were purchased three weeks ago under the "free shipping" option. I was told because the box was "too big". I argued that I was shipped another larger item one month ago and was not charged shipping. Here’s what the customer service manager tells me:

"On occasion orders make it through the shipping process that require additional shipping that do not get identified as such. This order required additional shipping due to the size of the package"

Talk about quality control :rolleyes: lol. Needless to say, my order was cancelled. Where do you guys usually get your OEM parts from? I was hoping to save a couple of bucks but definitely not worth the headache with Partzilla. Hopefully I will save a few of you the same headache. Thanks.
Gator