2012-2014 Jeep Grand Cherokee owners

My wife is pretty interested in one of these years of GC.
I drove a 2012 the other day and noticed that there is no 4wd switches on the dash or console. I asked the dealer and he stated that it switches in and out of 4×4 automatically.
I thought it was odd that it had no switches. I didn’t have time to really dig into it, but it makes me wonder if the Laredo model has 4 low or not.

I only bring it up because it’s kind of odd (to me anyways) to call a vehicle a 4×4 without low range and without manual control. Sounds more like AWD to me.

I am interested in your experiences with these vehicles. The good, the bad, and the ugly.