My new $12,000 UTV has been recalled. It is unsafe. The heat shield was improperly engineered and caused fires.
Out of the goodness of their hearts Polaris will repair the UTV (I wonder if they volunteered or were afraid of lawsuits???). Unfortunately I had to pay to have the UTV delivered when I bought it 2 months ago and Polaris rudely refused to pay to pick up the unit and have it returned to be serviced.
When I contacted "customer service" Chris stated there was nothing Polaris wanted to do about it and surprisingly he claimed he had no supervisor I could talk to.
I had a Artic Cat for 13 years and never had a problem or recall. I’ve had this Polaris 2 months and now I can’t use it.
They stated they wanted to return it to a safe condition. It’s brand new….its never been safe.
BEWARE…Over-priced and under engineered….rude, crude, and unsafe!!!
I may have to pay for Polaris’ junk, but not without letting everyone I know how bad a company they are….Customers make a company, without them you have no business. Polaris doesn’t get that message.
Good luck to other owners….stay safe and trade your Polaris in!