I purchased a 4 foot blue whip from them and had a small issue with it. I used their web site and sent them an email about the issue I had. That same day I received an email from Russell that told me to have the whip in hand and give them a call. when I called I spoke with Roberta, I explained the problem and she told me no worries and explained what they needed from me. Well after a couple of emails and follow up phone calls they sent me a replacement whip.
It is so nice and enjoyable to contact a company that stands behind the products they sale.
If you are looking at getting a lighted whip give them a call you will be glad you did.
Thanks Roberta for the laughs on the phone. :pepper1:
Thanks Russell for standing behind your product :clap:
Thanks Tribal Whips for being a stand up company :yr1:
Dale Rice
