Ordered wheels weeks ago. When I ordered them they said 3 days max to have them machined. Cool. I figure a week since salemen tell you what you want to hear. Emailling the salesman prior to the sale, he always got back to me with in minutes when asking questions etc. Now that the order was placed, no emails back. Let that pass for a few days then called yesterday. Was on hold and checking, said they will call me back that day. No call back.
Called again today and said I was promised a call back yesterday with the update on my wheels. I was then told "well you do know it’s cyber Monday and we are busy" I replied with. "So does that mean the people that ordered before cyber Monday are screwed then? Dead air on the phone so I guess she didn’t know how to answer that question….
I said I would really would like to get a eta and update on my wheels. "I promise to have someone call you back today"
Guess what I didn’t today…. A call back.
At this point I guess it’s time to file a charge back with my credit card since they can’t figure out where Waldo is…..err I meant wheels…
Ordered wheels weeks ago. When I ordered them they said 3 days max to have them machined. Cool. I figure a week since salemen tell you what you want to hear. Emailling the salesman prior to the sale, he always got back to me with in minutes when asking questions etc. Now that the order was placed, no emails back. Let that pass for a few days then called yesterday. Was on hold and checking, said they will call me back that day. No call back.
Called again today and said I was promised a call back yesterday with the update on my wheels. I was then told "well you do know it’s cyber Monday and we are busy" I replied with. "So does that mean the people that ordered before cyber Monday are screwed then? Dead air on the phone so I guess she didn’t know how to answer that question….
I said I would really would like to get a eta and update on my wheels. "I promise to have someone call you back today"
Guess what I didn’t today…. A call back.
At this point I guess it’s time to file a charge back with my credit card since they can’t figure out where Waldo is…..err I meant wheels…
