NEED HELP ASAP: BMP Bully Dog GT “Frozen” During Tune Install

Any help is appreciated, I’m certainly worried about bricking my computer.

I got the Bully Dog GT direct from Bike Man Performance with a custom tune for my setup. I followed the instructions on this BMP sheet exactly:

It went to 100% on the first step, then just froze here:

I don’t know if I should power it off, cycle the key, keep waiting (it’s been at least 20 minutes) or what…

Thanks!

-TJ