Loan approval with Shefield Financial

Anyone here fill out a loan app on Shefield Financial’s website, get approved, then go to their dealer and get told that they have to resubmit your credit info?

I was approved Saturday for the price of the bike and called the dealer today to give them the number I was given so the dealer can give the bike info. We’ll I was told that it doesn’t work when they do that. They have to submit it themselves.

Am I getting a line of BS or has anyone else had this told to them.