I recently purchased a 2011 Sportsman 550 Touring EPS. On my wife’s first trip in the passenger seat she was not very happy as she got a badly bruised back. I investigated and found that the metal frame of the seat back had torn through the foam padding. I went to the dealer and he has offered me a replacement (for $40 or $50) from another used machine. Also I tried to email a couple of pictures to the company for their information but could not find any Customer Service email to send to. Is the torn seat foam a common problem? Is there an email address that gets me to the company? I tried the site and it was convoluted and evasive. They don’t seem to want direct contact with customers.
