As many know, I am not bashful about condemning a company for poor to non existent customer service. In the same light, I will heap accolades on a company that provides excellent customer service.
I bought 2 "street legal" kits from Heretic Studios for our 2 Rzrs. I installed the 2 systems, the first with no problems and the second was going great, until the last rear turn signal light and it did not work. I immediately called David and told him the problem. He did not hesitate, he sent one out that night at no charge and said to just throw the bad one away. Got the new one today, finished the install and am now street legal here in UT, so hopefully the Washington county cops will now leave us alone.
Thank you Heretic Studio for providing the kind of customer service that makes a customer want to return for other items.
As many know, I am not bashful about condemning a company for poor to non existent customer service. In the same light, I will heap accolades on a company that provides excellent customer service.
I bought 2 "street legal" kits from Heretic Studios for our 2 Rzrs. I installed the 2 systems, the first with no problems and the second was going great, until the last rear turn signal light and it did not work. I immediately called David and told him the problem. He did not hesitate, he sent one out that night at no charge and said to just throw the bad one away. Got the new one today, finished the install and am now street legal here in UT, so hopefully the Washington county cops will now leave us alone.
Thank you Heretic Studio for providing the kind of customer service that makes a customer want to return for other items.