EPS question, is this normal???

My 2016 is the first power steering quad I’ve ever owned so bear with me if this is a stupid question. When I come to a complete stop the power steering sometimes works and sometimes it does not. When its not working all I have to do is give it the slightest amount of throttle just enough to raise the rpm’s a pinch and it works again. Anybody else experience this? My dealer thought the EPS doesnt start till 5 mph and above. Is this right???