Diagnostic mode

I can’t for the life of me get my grizzly into diagnostic mode.

I’m doing it exactly like the manual says. anyone ever experience this?

The only thing i can think of is I unplugged the wrong connection

"Disconnect the wire harness coupler from the fuel pump."

There is only one electrical connection on the fuel pump so I can’t figure this out.

basically when I press and hold the buttons the screen goes completely blank and just stays there until I release the buttons then the dash just comes back to life only with teh fuel guage flashing?

what could I be doing wrong