I just wanted to make other members aware of the situation I have gone through in purchasing a bumper from DG offroad:
On november 18th I called an purchased a Front bumper from DG offroad. I was told it would ship out in 2 days as they were being sent to the powder coater. So a week goes by and I have heard nothing. I also noticed that I was over charged. I should have been charged $250, but was charged $269. I called to check on the status and inform them of the over charge. They told me, they would credit the card, and the bumpers got delayed and would ship out tomorrow. another week rolls by, still no bumper, still no credit. Call again, oh yes its shipping today, and we are sending a check in the box for the difference. 3 weeks after I ordered, the bumper shows up. I open the box, no check for the refund, and no hardware to mount the bumper. I call back up inform them the check was not in there, and neither was any of the hardware. They say sorry, and we will over night the hardware, and another check. 3 days go by, no package. I call again. They swear it was sent out, and give it a few days. So A full week passes, still nothing. Call again, he says if it doesn’t come today call back and they will resend it. Of course nothing shows up that day or the next day. Call back get vm, leave message. I have left 3 messages now, with no return calls. Its now January 5th, and still no response. almost 2 months since my order..
I highly recommend you do not purchase from this company. Buyer Beware!!
I just wanted to make other members aware of the situation I have gone through in purchasing a bumper from DG offroad:
On november 18th I called an purchased a Front bumper from DG offroad. I was told it would ship out in 2 days as they were being sent to the powder coater. So a week goes by and I have heard nothing. I also noticed that I was over charged. I should have been charged $250, but was charged $269. I called to check on the status and inform them of the over charge. They told me, they would credit the card, and the bumpers got delayed and would ship out tomorrow. another week rolls by, still no bumper, still no credit. Call again, oh yes its shipping today, and we are sending a check in the box for the difference. 3 weeks after I ordered, the bumper shows up. I open the box, no check for the refund, and no hardware to mount the bumper. I call back up inform them the check was not in there, and neither was any of the hardware. They say sorry, and we will over night the hardware, and another check. 3 days go by, no package. I call again. They swear it was sent out, and give it a few days. So A full week passes, still nothing. Call again, he says if it doesn’t come today call back and they will resend it. Of course nothing shows up that day or the next day. Call back get vm, leave message. I have left 3 messages now, with no return calls. Its now January 5th, and still no response. almost 2 months since my order..
I highly recommend you do not purchase from this company. Buyer Beware!!
