I bought my grizz new in January this year 2015 and have had an amazing time with it ever since, after the first few rides i noticed the 4WD selctor switch was acting up, i did some research on GC and seemed to be a somewhat common issue on the 2014’s and 15’s, ok no biggie, worse stuff could happen, then i also noticed a small clicking from my front axles only when turning but every thing seemed tight and good. so what the heck, let me take her in to get looked at and get the switch replaced, i have my normal warranty and i even bought the extended Yamaha warranty.
From my house theirs 3 dealerships with in about 43 miles, the first one that was the closets i called and had a bad time talking to the service manager and the store manager so i started looking at reviews on Google and Yelp… lots of bad and crappy reviews that were going along with my short expierence with them, so i called the next closest one and they were 3 weeks behind on work but had somewhat decent reviews, so lastly i called the dealership i bought the grizz from and they were only 1.5 weeks behind and had fairly good reviews so i took it in.
when i dropped off the grizz the "clerk" that checked me in and filled out my paperwork did a good job of asking a lot of good questions and typing up every detail i described about what was going on, espically for the selector switch. So now its about a month later and i finally called the dealership and spoke with the service manager and in regards to the axles they said since they arnt royally FUBAR’d or broke then they cant replace them, which i kinda figured and im ok with that, and for the selector switch…. i was told "Well sir when we test it and test drive it the issue only comes up some times and not all the time, and with out it being completely failed then i cant replace it" Whats funny is that when i brought the grizz in they openly admitted to knowing of this issue and that they have had a hand full of warranty claims about it for the exact same issues… now im getting told that since its not completely destroyed they cant do any thing, what kind of crap is that… so i explained to the service manager that im not a complete moron and i work in the mechanical field service industry so i now all about warranty claims and warranty work and this is crap, i told him that i will be picking her up this afternoon and i will be fixing the issue my self,
i also figured while im their that i will go talk with the store owner (whom i know will be their today) and tell him to cancel my extended warranty, whats the point of paying for and having it if i cant get any use out of it when im still with in the original factory warranty…
you live and learn i guess, i’ll update tonight or tomorrow with how this all ended up going, either way they will not be working on my grizz again i can promice you that 👿
