So this Sunday I lost my black performance key to my 2015 outlander 650 xmr so I called up the service department at the dealership where I dished out around $11,000 dollars for my brand new atv to see if they could reprogram my gray key to be like the black performance key. The head of the service department at TEAM MANCUSO POWERSPORTS GULF FREEWAY, mike, said he would do it and it would cost me half an hour of labor ($50). Because according to him it takes half an hour to reprogram a spare key to a performance key. Needless to say that I was very disappointed especially because this same thing had happened to my buddy who purchased his atv from the same dealer only a different location and they did it for free. So even after I told him how another mancuso dealer had taken care of it for their customer (my friend) he still refused to take care of me. So I went to the dealer where my buddy got his atv TEAM MANCUSO POWERSPORTS NORTH and they smiled at me and did not think twice to simply. Take a laptop. Hook it up to my atv and program my key to a performance key. I shall add also that it took no more than 7minutes. I didn’t get the service department’s manager’s name but I know I will be doing business with them from now on. For the people in the houston Texas area team mancuso powersports north on ih-45 north is the place to do business. Mancuso gulf freeway’s sales and parts people are nice and humble but the service department is all about sucking your wallet dry where as mancuso north’s service department knows that taking care of the customer especially when it isn’t an inconvenience to the dealer is how you grow your business responsibly.