3 Weeks…New Diff…Disappointed with Polaris

So today makes three weeks that my machine is at the dealer. My front diff was replaced with PN: 133112 due to a loud knocking noise (not the typical rumbling noise). After installing the front diff yesterday, they found the drive-line bent and the carrier bearing shot. So now they have to order those parts and get them installed.

So three weeks in the shop on a machine that is five months old to me. After much discussion with my dealer, it seems they are limited by Polaris policies. Warranty claim has to be submitted and approved before parts can be ordered, parts are shipped ground which takes 5-7 days… :rm_thumbdown:

Happy with my dealer. Not happy with Polaris.

3 Weeks…New Diff…Disappointed with Polaris

So today makes three weeks that my machine is at the dealer. My front diff was replaced with PN: 133112 due to a loud knocking noise (not the typical rumbling noise). After installing the front diff yesterday, they found the drive-line bent and the carrier bearing shot. So now they have to order those parts and get them installed.

So three weeks in the shop on a machine that is five months old to me. After much discussion with my dealer, it seems they are limited by Polaris policies. Warranty claim has to be submitted and approved before parts can be ordered, parts are shipped ground which takes 5-7 days… :rm_thumbdown:

Happy with my dealer. Not happy with Polaris.