Winch Trouble

I have a 2010 Sportsman 500 HO with Polaris winch.
Used mainly for plowing.
Big snow time now and wouldn’t you know it when plowing today winch was working fine then stopped both in and out. Will free spool.
When I hit the In or out button I get a loud click but no spool action.
Called the dealer and he said probably frozen box where wires go into, and to let it thaw out. Checked the box under the right front inside the tire, no moisture, etc., Sounds like a solenoid clicking, but loud. All wires to box tight.
He did say that lots of in and out action on these like plowing will make them go bad. I don’t have a way to get it to the dealer without renting a trailer. Anyone have any experience with this? Help sure will be appreciated.
Thanks, Lou